1. Private policy and personal data protection.

Erasmus Madrid respects the privacy of the User and protects his/her personal data. In compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data (hereinafter referred as “Data Protection Act”), EM reports that filling any physical and/or online document, the User’s personal data will be stored and processed in the files owned by Erasmus Madrid in order to offer, provide and process services (reservations management and collection of the products and services purchased), send information and offers, promotions and any recommendations from Erasmus Madrid; as well as for surveys, statistics and market trends analysis. We highly appreciate that these information is updated regularly an that any changes that may occur in the data will be  provided to us, in order that Erasmus Madrid can be able to properly customize the services and align them to the interests and needs of the User, and successfully communicate to him/her the best offers on the market.

For the purposes of the provisions set in Article 11 of the Data Protection Act, and given the nature of the products and services to which Erasmus Madrid provides access through its website and in person, both nationally and internationally, the User gives his/her consent so that his/her personal data can be given to any of the companies of the Erasmus Madrid group, in order to offer and provide services (reservations management and collection of the products and services purchased), send information and offers, promotions and any recommendations from EM, as well as for surveys, statistics and market trends analysis.

In the event that it will be effective the purchase of products and/or services offered by Erasmus Madrid, EM must necessarily communicate the User’s personal data to the suppliers of such products and/or services (tour operators, organizers of tours packages, airlines, hotels, etc.), who will be forced to use the personal data of the User only and exclusively to accomplish the main objective of the contract.

For the purposes of Article 34.e) of the Data Protection Act, the User consents that Erasmus Madrid can transfer his/her personal data under the terms and conditions stated above to suppliers in any country in the world, even those that do not offer a level of protection comparable to the Data Protection Act.

In either case, Erasmus Madrid guarantees the confidentiality of the User’s personal data and that the server on which the data is stored and processed has the necessary security measures to prevent access by unauthorized third parties. In addition, the User is informed of the following:

Erasmus Madrid is limited to collect and use the personal data that is necessary for the provision of high quality personalized services, among which may be included the information and advice about those products and/or services of other companies of the Erasmus Madrid group, as well as those offers or opportunities of other third companies that Erasmus Madrid considers can benefit the user or be of his/her interest.

In particular, Erasmus Madrid collects information about the likes and preferences of the Users, based on data directly provided by them and the traffic data analysis, including the use of cookies (see below). Furthermore, also collects information regarding the year of birth, sex, nationality, language,  children and marital status.

When the User purchases a product or service through the website it must be specified the name, email address, credit card or debit card number, expiration date and phone number. Erasmus Madrid may communicate the User’s phone number to the messaging company to successfully process the order and inform about its status.

If the User enters a contest or special offer, Erasmus Madrid will request the name, address and email address for the organization of the contest or its promotion, and also for informing the winner or winners of the contest.

Through the registration in Erasmus Madrid and the User’s acceptance to receive newsletters with travel ideas and offers, the User also accepts the possibility of receiving advertising impacts, both those included in newsletters as those that will only contain exclusive information of the User.

In any case, Erasmus Madrid will not disclose the User’s personal data to any third party outside their organization. However, in case the User reserves or purchases a product or service through the website, it is possible that Erasmus Madrid will need to provide such data to third parties -who may reside anywhere in the world- with whom Erasmus Madrid maintains commercial relations. Also it may be possible that Erasmus Madrid must provide to such third parties global statistics about sales, clients, traffic data and other information of the website, but these statistics will not include any data that could personally identify the User.

The website of Erasmus Madrid accepts cookies. A cookie is a piece of information stored by the browser in the computer’s hard disk. Each time you visit the website of Erasmus Madrid our server will recognize the cookie and provide us with information of your last visit. Most browsers accept the use of cookies automatically, but it is common to modify the browser setting to not do it. If you choose to not receive cookies, you may still use most of the services of our website, including the purchase of products or services. If you ever want to send us any comments or complaints about how we use your personal data please notify it to us by email to erasmusmadridtrips@gmail.com

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