How to get Abono Transportation-Metro Card ?


Abono-Transportation card Madrid. Erasmus Madrid

These are the documents you need to get your transportation monthly card: Aplication form (

A standard passport sized photo (which you can get at the photo booths in most metro stations, Sol Metro)
EU ID, residence ID or passport (photo copy)
Once you have prepared these three things, you have two options to process your abono.

The first option is the easiest if you don’t speak the language–you can make an online request, you’ll be asked to upload all three required files. Once they process your request, your card will be sent to your address in less than 20 days.
The second option is a bit faster–make an appointment on the internet or by calling 012 (press 4; calling hours M-F from 8am to 10 pm). Then, choose a place, day and time. At the appointment you will hand in the three documents in person, and they will tell you in how many days you should return to pick up your Metro abono card (from 1-3 weeks).

In my opinion, the first option (online) is the best because you won’t have to waste your precious time waiting on line.

If you have any questions during the application process you can email (in Spanish or English) the customer attention service of the Consorcio de Transporte de Madrid: or call 012.